Fake Review Removal and Investigation
Investigate and remove fake, paid, competitor-driven and review-bombing campaigns across review platforms.
Fake reviews come from competitors, disgruntled former staff, extortionists and review farms. Left alone, they damage trust and rankings. We investigate patterns, gather evidence and report them to each platform.
Our team looks for clues such as reviewer history, timing, repeated wording and links between accounts, then builds a strong case that makes platforms act.
Results-based pricing. For ad hoc and per-link removal or suppression work, you pay only when the agreed result is achieved.* Monthly packages and other ongoing work are priced differently, and we explain the terms before you start. Pricing is quoted by email.
*Terms apply. Platforms and hosts make the final decision, so no outcome can be guaranteed.
How are fake reviews identified?
Signs include reviewers with no history, a sudden burst of ratings, similar wording across accounts, reviews that do not match your services and reviews posted by people who were never customers. Platforms act on evidence, so documentation is essential. We prepare it for you.
What is included
- Pattern and reviewer analysis
- Evidence packs for each platform
- Reports across Google, Trustpilot, Yelp and others
- Escalation for coordinated attacks
- Legal notice support when appropriate
- Monitoring for repeat attacks
Our process
Review audit
We assess each review against the platform’s policy and tell you honestly what is removable.
Case preparation
We document the violation and prepare the report, appeal or legal notice.
Submission and escalation
We submit through the correct channel and escalate when needed.
Follow up
We track the outcome and advise on responses and next steps.
Confidential and discreet
Your case is handled privately by a small expert team. We never publish or share client details.
Expert-led, hands-on work
Real people prepare every request, appeal and notice. We do not rely on bulk automated reports.
Honest about what is possible
We tell you upfront what can be removed, what cannot, and what the alternatives are.
Fake Review Removal questions
How do I report fake reviews?
Report each review to the platform with evidence. Coordinated attacks may need an escalation.
Can I find out who left a fake review?
Platforms do not reveal reviewer identity, but legal processes sometimes can in serious cases. Speak to a lawyer.
What is review bombing?
A sudden wave of negative reviews, often triggered by social media. It can be reported and managed.
Do platforms punish fake reviewers?
Many do, including removing accounts.
You may also need
Google Reviews
Remove fake, spam and policy-violating Google reviews from your Google Business Profile with expert, policy-based requests.
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Trustpilot Reviews
Assess and report Trustpilot reviews that may breach its guidelines. Removal depends on Trustpilot’s review of the evidence.
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Smear Campaign Defence
Defend against competitor attacks, ex-employee smears, review bombing and coordinated misinformation.
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Reputation Monitoring
Get alerts the moment new reviews, articles and mentions appear for your name, brand or content.
Learn more